Please read this page before using moo500's services. By registering and using our platform, you confirm that you have read, understood, and agreed to all applicable terms and conditions.
Six key highlights from the moo500 Terms & Conditions at a glance
Moo500's services are intended solely for users aged 18 and above. Registration by underage users is not permitted and will be acted upon in accordance with our policy.
Each user is permitted to hold only one active account on moo500. Ownership of more than one account by the same individual is a violation and may result in the closure of all related accounts.
All bonuses and promotions credited to an account are subject to rollover requirements that must be met before the bonus balance can be withdrawn. Full details are available on the Promotions page.
Members are fully responsible for keeping their account credentials confidential. moo500 will never ask for your password through any channel — stay alert against fraud.
Any form of fraud, system manipulation, use of illegal software, or collusion between players is a serious violation resulting in permanent account suspension.
Moo500 is committed to processing withdrawal requests transparently and promptly. Identity verification (KYC) is required before the first withdrawal can be processed.
These Terms & Conditions ("Agreement") constitute a legally binding agreement between you as the user ("Member") and moo500 as the operator of the online entertainment platform. By accessing, registering, or using the services available on moo500, you expressly confirm that you have read, understood, and agreed to all terms set out in this document.
This agreement applies to all services provided by moo500, including but not limited to live casino games, slots, fish shooting, bingo, the VIP program, and all features and promotions available on the platform.
If you do not agree to these terms, please do not use moo500's services. Continued use of the service constitutes your acceptance of all applicable terms.
Moo500 reserves the right to update these Terms & Conditions at any time. Significant changes will be communicated to members via account notifications or platform announcements. Continued use of the service after a change notification is considered acceptance of the updated terms.
To register and use moo500 services, prospective members must meet the following requirements:
Each member is permitted to hold only one active account. Account duplication — whether intentional or not — is a violation that may result in suspension or permanent closure of all associated accounts.
Identity verification (KYC) is required before the first withdrawal and may be requested at any time by moo500 for compliance purposes. Members must submit the required documents within the specified deadline.
Upon successful registration, members receive a personal account protected by a username and password. Members are fully responsible for all activity that occurs under their account.
Moo500 will never ask for your account password via email, phone, or any form of message. Stay alert to phishing attempts made in the name of moo500.
Moo500 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. However, the security of the device you use remains your responsibility as a member.
Moo500 provides a variety of popular payment methods in Indonesia to make depositing and withdrawing funds as convenient as possible.
Deposit Terms:
Withdrawal Terms:
Moo500 is committed to processing all eligible withdrawal requests promptly and without unnecessary delays. Transparency in every transaction is our top priority.
Moo500 offers a wide range of bonuses and promotions as a token of appreciation for our members. Each promotion is subject to its own specific terms and conditions.
Rollover requirements, validity periods, and other specific terms for each promotion are fully detailed on the moo500 Promotions page. Please read before claiming.
Moo500 reserves the right to modify, suspend, or discontinue any promotion at any time. Changes to ongoing promotions will be communicated to affected members with reasonable notice.
All games available on moo500 operate under rules established by their respective game providers. moo500 ensures that all partner game providers hold fairness certification from recognized independent bodies.
For Live Casino games, all dealer activity is monitored in real time and recorded. These recordings may be used as evidence in resolving disputes related to game outcomes.
Violations of the following terms may result in account suspension or permanent closure, as well as forfeiture of all existing balances.
The following actions are strictly prohibited on the moo500 platform:
Moo500 employs an advanced monitoring system that operates around the clock to detect suspicious activity. Any violations will be handled in accordance with their severity.
Moo500 collects and processes members' personal data solely for legitimate purposes — including identity verification, transaction processing, fraud prevention, and platform service improvement.
Full details on how moo500 collects, uses, and protects members' personal data are available on the Privacy Policy.
Moo500 is committed to supporting responsible entertainment practices. We believe gaming should remain an enjoyable activity, not a source of stress or financial hardship.
If you feel that your gaming activity is starting to negatively affect your personal or financial life, don't hesitate to reach out to the moo500 support team. We're here to help, without judgment.
Full details on moo500's responsible gaming policy and features are available on the Responsible Gaming.
A member account may be closed at the member's own request or by moo500 under certain conditions.
Closure at member's request: Members may request account closure at any time through the support team. Any remaining eligible balance will be processed for withdrawal before the account is closed.
Closure by moo500: moo500 reserves the right to suspend or close accounts where a violation of these Terms & Conditions is proven, including but not limited to fraud, account duplication, bot usage, or other illegal activity.
In cases of account closure due to a violation, moo500 reserves the right to hold the existing balance during the investigation process.
Moo500 makes every effort to ensure platform availability and seamless service. However, some matters fall outside our control:
In the event of a technical disruption affecting game outcomes, moo500 will investigate and resolve the matter based on available evidence and the relevant game provider's policy.
Moo500 reserves the right to amend, add to, or remove any part of these Terms & Conditions at any time. Significant changes will be communicated to members via:
If you continue using moo500's services after changes take effect, this will be considered acceptance of the updated terms. If you disagree with the changes, you have the right to close your account before they come into effect.
The currently applicable version of these Terms & Conditions is dated January 1, 2026. We recommend members visit this page periodically to ensure you are always aware of the latest terms.